EOFY SALE TERMS & CONDITIONS Receive 30% off sitewide from 9:00am Thursday 4 June 2026 until 11:59pm Wednesday 17 June 2026 (AEST and PST respectively). Receive 30% off Outlet styles from 9:00am Thursday 4 June 2026 until 11:59pm Tuesday 30 June 2026 (AEST and PST respectively). Discounts will be automatically applied at checkout. No promotional code is required. Offer is available online only. Offer is available in all regions serviced by Runaway The Label. This offer cannot be used in conjunction with any other promotion, offer, discount code or voucher. All purchases made during the promotional period remain subject to the Runaway The Label Returns Policy. All purchases made during the promotional period are subject to the Runaway The Label Returns Policy. All offers are subject to stock availability. Runaway The Label reserves the right to amend, suspend or withdraw this promotion at any time without prior notice.
Mother’s Day Giveaway – COMPETITION CLOSED
WINNER @lifeofgeorgiepie
Shipping
For Australian & New Zealand Customers:
All parcels are sent via Australia Post. Both Standard and Express services are available at checkout. Standard Post should take between 2-5 business days. Express Post should take between 1-3 business days. Please note we cannot guarantee delivery times.
All parcels require a signature upon delivery and a business address is recommended. If the delivery address is unattended at the time of delivery, a collection card should be left and your parcel will be waiting for you at your local post office. In the case where no one is available to sign for your parcel delivered to the shipping address provided, it will be taken to the closest Post Office and held for 14 days to collect. If your parcel is not collected and returned back to us, additional shipping expenses to re-send the order are the responsibility of the customer. Once your parcel leaves our warehouse, it is in the care of the courier. In the rare case that your parcel goes missing whilst it is with the courier, Runaway the Label takes no responsibility. If this does happen to you, please contact Australia Post. Runaway The Label will deliver the final outcome in this scenario.It is the responsibility of the customer to provide the correct shipping/delivery address for their order. If the address has been entered wrong and Runaway The Label has not been informed before the parcel has been delivered, Runaway The Label will not reimburse you for this package. If you noticed the address entered incorrectly before your order has been dispatched, please contact us asap on live chat or via email; sales@runawaythelabel.comSignature is required on all deliveries to help keep your parcel secure.For International Customers:
All parcels are sent via DHL using their Express Service.Once shipped, parcels should arrive within 3-7 business days, however we cannot guarantee delivery times.We do not currently ship orders to PO or APO boxes via international postage at this time.All international orders occur a flat rate shipping fee which is a base price for freight. We do our best to keep shipping fees down as well as cover the region's international shipping flat rate up to a designated threshold. In the rare occurrence, we cannot cover this threshold, the recipient will be contacted with the freight quote and before the parcel can be sent, they will be informed of these extra freight charges and will either agree or disagree to cover these extra shipping costs. The recipient will not be charged these charges unless they have confirmed. All parcels require a signature upon delivery and a business address is recommended. If the delivery address is unattended at the time of delivery, DHL should leave directions on how to receive your parcel.Once your parcel leaves our warehouse, it is in the care of the courier. In the rare case that your parcel goes missing whilst it is with the courier, Runaway the Label takes no responsibility. If this does happen to you, please contact your country's DHL.
Custom, taxes, and duty charges
Each country has their own custom and duty charges when you need to collect your parcel. Runaway The Label do not have access to the details of the different charges for each country. Runaway The Label cannot cover these charges. It is the responsibility of the receiver to be aware of these charges and by placing an order on Runaway The Label they agree to cover these charges. If you are concerned of what these charges may be, we suggest you contact your local DHL to find out what the custom and duty charges may be before placing your order.
Refusing a shipment/paying duties and taxes
In the event a customer refuses DHL charges of customs and duties DHL will abandon the parcel in the recipient's country and destroy the goods at Runaways cost. Consequently, there will be no refunds for parcels that are refused by the recipient.
Cancellation of orders
Runaway the Label reserves the right to cancel any orders if we are unable to fulfil an item. If you have ordered a set we will be in contact with you in regards to how you would like to proceed and you will be offered the below:- Store Credit to the value of 110%- The opportunity to change size or colour of your ordered item or to change to another item of the same value- A complete refund for the whole set or just the style no longer available.
Products missing from an order
In the rare case an item is missing from your order without notification, please contact us at sales@runawaythelabel.com with your order number and the product name/code of your missing item so we can make the appropriate investigations.Sometimes your order will be delivered in two parts. This means your missing item(s) will be on pre order and will be shipped once they become available. Please note that this will only happen for Australian deliveries.
Mobile Terms of Service
The RUNAWAY THE LABEL mobile message service (the "Service") is operated by RUNAWAY THE LABEL (“RUNAWAY THE LABEL”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to RUNAWAY THE LABEL’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of RUNAWAY THE LABEL through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with RUNAWAY THE LABEL. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to RNWY or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other RUNAWAY THE LABEL mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, email sales@runawaythelabel.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.